HR Business Partner

You don’t become the industry leader with average HR hires.

Are you our new HR Business Partner?

As a HR Business Partner at Intrum your role will be pivotal within the UK HR team. You'll operate in either Manchester or Glasgow, with the added flexibility of hybrid working with travel to our other UK offices as required.

We are looking for a HRBP who can provide expert HR Advice, As an HRBP, you'll be an authority in providing professional and technical HR advice. Your expertise will guide managers and staff on various aspects of people management. You’ll actively promote HR best practices across all facets of the HR function. This includes ensuring compliance, fostering a positive work environment, and driving employee engagement whilst developing and maintaining positive relationships with senior stakeholders across the business.

In summary, your role as an HRBP will be multifaceted, combining technical expertise, strategic thinking, and relationship management to drive HR excellence within Intrum.

What you will do:

• Ownership of intricate HR projects. These could range from organisational restructuring to policy development and implementation.
• Stakeholder Relationships: Build and maintain strong relationships with senior stakeholders across the business will be crucial. Your ability to collaborate effectively will contribute to overall HR success.
• Provide support to our operational areas, which include Customer Contact Centres and various business support functions across the UK.
• Manage ER casework will be a significant part of your role. This involves assisting managers with people-related matters such as disciplinary actions, grievances, performance management, and absence management.
• Collaborate closely with the Head of HR Business partnering, you’ll develop and execute strategic HR initiatives. These may include management coaching and employee engagement sessions to enhance organisational effectiveness.
• Responsible for providing insightful HR-related data analysis. Your comprehensive reports will highlight key trends and areas of focus, enabling informed decision-making.
• Devoted to the FCA principle of Consumer Duty, by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact our customers. 

What we're looking for:

• Robust background as an HR Business partner with sound generalist experience, demonstrating proficiency across various HR functions.
• Experience in coaching leaders at all levels will be valuable. Effective leadership development is crucial for organisational success.
• Experience working in a regulated environment within a large scale business. Understanding risk frameworks will enhance your effectiveness.
• Handling a high case load and managing multiple priorities concurrently is a key requirement. Your ability to navigate complex situations efficiently is vital.
• Exceptional communication, interpersonal, and influencing skills are necessary. Building strong and lasting relationships with stakeholders is critical.
• CIPD Qualification: Being CIPD qualified at Level 5 or having equivalent demonstrable experience.

What we offer: At Intrum we offer not only a challenging and rewarding career but also:

• Lifestyle: A competitive salary and attractive benefits package including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back. You can participate in gadget schemes. Contributory workplace pension scheme. Additionally, you’ll get an extra day to celebrate your birthday.
• Opportunities to grow: You’ll receive training and coaching for your personal development/progression, and employee recognition programmes to help you grow in your career.
• Health: You’ll have access to private medical insurance, life assurance, and more.
• Wellbeing: You’ll enjoy discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. You’ll also have sociable working hours and breakfast/ snacks provided in the office.
• Supportive, open, and value-driven culture: Ethics. Dedication. Solutions. Empathy. Our values aren’t just words hanging in the reception. They guide us all daily. It’s what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It’s why Intrum is a natural home for people ready to make a difference. And it’s why people like you recognise this is the place to do just that.

How to apply:

If you are interested in this position and believe you have the right experience, please send your English CV via the “apply button”. Are you curious and have some questions? You’re welcome to contact “our recruitment team for more information.

At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact Intrum Talent Acquisition team via recruitmentuk@Intrum.co.uk as soon as possible before the closing date to discuss your needs.

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.

Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening.  You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case-by-case basis.

(Strictly No Recruitment Agencies Please)