Meaningful work
Supportive Culture
Opportunity to grow

Senior MI Analyst (TB)

Salary Competitive
Location Manchester
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Society. The world. But first, Intrum.

You’ll change a lot of things when you join the global data analytics team here at Intrum. With the investment and influence your talent needs you won’t only impact our entire global business. And challenge your own experience and expectations. You’ll be changing the economy for the better. For all of society’s sake. Discover how you can grow by making a difference at Intrum.

As the Senior MI Analyst, you will play a critical role in Information Management and be responsible for producing timely and high-quality analysis and will work closely with key stakeholders, in order to ensure that the data and reporting needs of Intrum are met. You will complement an existing enthusiastic team and help implement data management, data quality and automation across the function for all our clients. You will own regular reporting (monthly, weekly, daily) and help ensure consistency across Intrum reporting. Key outputs will include deliverables to internal stakeholders and external/client parties, information to the team and data/insights to help the business drive more informed decision making.

The role will be based remotely with occasional visits to our Manchester office. 

The role:

  • Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities.
  • Interact with internal and client teams to align delivery of the MI and sourcing of the data across business functions and entities.
  • Ensure the overall strategy of the data management within Intrum, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements.
  • Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes.
  • Work with team members and key stakeholders on identifying, designing, building, and performing analytics to provide risks and controls insights to business/client partners & Internal Audit.
  • Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used.

About you:

  • Strong problem-solving ability; exhibit structured thinking, attention to details, analytic skills, and process orientations.
  • Proven experience in stakeholder management and interpersonal skills to understand the business and client requirements.
  • Able to communicate complex technical concepts and narrative to business audience and non-technical teams.
  • High-level understanding of data management and its impact on financial performance.
  • Excellent written and verbal communication skills in English and an ability to effectively communicate at a number of different levels.
  • In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions.
  • Advance SQL querying skills, functions and store procedures.
  • Good working knowledge of Excel capability, use of the reporting purposes, and formulas; VBA skills to optimise production of the outputs (Power Pivot, Power Query, VBA).
  • Knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information, and report distribution.
  • Practical understanding of the Data Visualisation techniques and principles.

 

About Intrum

Capquest Founded in 1985, Capquest is a credit solutions provider with over 30 years of market experience. We're an awarded company within the credit industry. We manage significant credit portfolios on behalf of several of the UK’s leading financial institutions. Clients include leading banks and high street lenders, credit card companies, motor finance and utilities providers, as well as other consumer credit providers. Capquest is also part of the Intrum Group.

As a multi-award-winning market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, where we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group.

Why Intrum?

Working for us means working for the international market leader. That not only sounds great. It also means working with the best people, the most exciting clients, the latest market innovations and the highest ethical standards.  Our business is about helping others. Helping individuals in debt get out of difficult situations. Assisting companies to get paid, so they can grow, employ and prosper. Which in turn is positive for the whole economy. You become an essential part of this circuit with us, which gives your job at Intrum a deeper meaning. Regardless of your role or title.

 

Our selection process. What to expect

We like to keep things simple, while at the same time ensuring the fit is right for you.

  • We will firstly review your application to see if you’re a good match to the role.
  • If we feel there is a good match, we will invite you to a video or face to face interview which will involve typically the potential line manager (and discuss the next stage of the selection process).
  • Our talent team will then be back in contact with you to gather your thoughts and provide feedback.

We offer a competitive salary and attractive benefits package, and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have interactive subsidized events, colleague engagement teams, employee recognition and development programs.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record and reference checks as part of our pre-employment screening.  You should not be bankrupt, have any outstanding county court judgments on your credit file, nor have more than two registered defaults.

(Strictly No Recruitment Agencies Please)

Founded in 1985, Capquest is a credit solutions provider with over 30 years of market experience. Clients include leading banks and high street lenders, credit card companies, motor finance and utilities providers, as well as other consumer credit providers.

Based in Glasgow and Manchester, it services Arrow Global as well as third-party accounts using a market leading customer services platform.

Capquest is part of the Intrum Group of businesses which operates in 25 countries with more than 10,000 employees.

Working at Intrum means working in a company committed to helping people. With more than 10,000 employees in 25 countries, and being the undisputed global provider of credit services, we are always looking for new talents.

Once you work for Intrum, you will soon understand that people, both employees, clients and customers, are at the heart of our business. We care about our employees and working at Intrum means;

Joining an International market leader

Working for us means working for the international market leader. That not only sounds great. It also means working with the best people, the most interesting clients, the latest market innovations and the highest ethical standards. It also means working in a highly international environment and collaborating with colleagues across our 24 countries in Europe plus Latin America (Brazil).

Having a meaningful work

Our business is about helping others. Helping individuals in debt get out of difficult situations. Helping companies get paid, so they can grow, employ and prosper. Which in turn is positive for the whole economy. With us, you become an important part of this circuit. Which gives your job at Intrum a deeper meaning. Regardless of your role or title.

The Intrum culture is created by our dedicated and diverse people. It’s about giving and taking. Give your best and take the opportunities. It’s demanding, but also supportive. Friendly, but also challenging. Inclusive, but also competitive. This duality is also reflected in our values, Empathy and Ethics — Dedication and Solutions. In such a culture, you can develop fast. But you have to make the effort yourself. Do your best. And good things will follow.

Having the opportunity to grow

At Intrum, there are good chances to develop. In our large organisation there are many opportunities to advance, specialise and rotate. Or even try your wings abroad. It’s up to you to make it happen. The fact that our business is about helping others — individuals and companies — makes your work developing on a more personal level, too. Simply put, you will grow by making a difference.

Learning & Development

Colleague Socials

Annual Bonus Scheme

Gadget
Scheme

Discount
scheme

Employee Assistance program

Buy/sell holidays

Asha Lad
Finance Business Partner

“From my personal experience, there are definitely great routes for progression and it’s clear that Capquest is supportive of people’s aspirations and development”

Rachel Schofield

“There are so many opportunities throughout the organisation to progress and develop in areas you may not have considered. I’ve worked in several different areas from Risk to HR to Data and learnt a huge amount from managers, coaching, shadowing and being supported in external courses”

Stefan Black

“Progression possibilities are the key reason I joined the company as I know people within the company who have moved sideways and upwards, and that gave me the push to come to Capquest”

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